This edition of GO Technology looks at how consumers’ use of digital solutions has evolved in the COVID-19 era-and which innovations are coming down the line in 2021.

Being viewed as a sustainable hospitality business is important for today’s consumers. This report details what GO Technology’s exclusive research reveals about their views and attitudes to food waste in particular.

The COVID-19 pandemic has put digital solutions at centre stage in the consumer journey and hospitality’s safety precautions, but how have consumers reacted to this change when eating and drinking out?

Post-lockdown reopenings could give brands new chances to generate guest loyalty, the latest edition of the GO Technology report from CGA and Zonal suggests.