
Business Leaders’ Survey 2021
Hospitality leaders are optimistic about the long-term future of the sector and its role in the UK’s economic recovery—but urgent support is needed to sustain businesses through to reopening.
Business Confidence & Business Leaders’ surveys analyse current market confidence based on feedback from the most high profile figures within the eating & drinking out sector, ran in partnership with Fourth.
Hospitality leaders are optimistic about the long-term future of the sector and its role in the UK’s economic recovery—but urgent support is needed to sustain businesses through to reopening.
Optimism among business leaders in the out-of-home eating and drinking sector is at its highest level for nearly four years, but post-Brexit concerns about workforce availability, costs and future trade tariffs are still dampening expectations for 2020.
The latest CGA Business Confidence Survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close pub, bar and restaurant sites.
The COVID-19 pandemic has wrecked confidence across hospitality, with fewer than one in five (18%) leaders now optimistic about the market’s prospects for the next 12 months, the new Business Confidence Survey from CGA and Fourth reveals.
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